Privacy Policy
Last updated: October 10, 2026
Our Commitment to Your Privacy
VoltPro Energy respects your personal privacy. We only collect the minimal information necessary to deliver exceptional solar and power solutions, process orders, and provide warranty support.
Information We Collect
When you place an order, create an account, or submit an inquiry, we may collect:
- Contact Information: Full name, phone number, and WhatsApp number.
- Delivery Information: Complete shipping address, city, and nearest landmark.
- Order Details: Products purchased, payment method choice, and invoice history.
- Customer Support Records: Inquiries, warranty correspondence, and product feedback.
How We Use Your Information
- To process, pack, and deliver your orders accurately.
- To transmit order status notifications, shipping updates, and review invitations.
- To provide responsive technical advice, solar calculations, and warranty service.
- To prevent fraudulent orders and maintain platform security.
Third-Party Disclosures
We do not sell, rent, or trade your personal data to any marketing agencies or third parties. Your delivery address and phone number are shared solely with authorized courier partners for package fulfillment.
Data Security
We employ modern industry security protocols to safeguard customer data against unauthorized access, alterations, or disclosures.
Contacting Our Privacy Team
If you have questions about your personal data or wish to update your records, please reach out via our contact page or official WhatsApp support line.